14% Shrinkage Reduction Success

When a retailer faced challenges with returns and mark-out-of-stock handling, Accel implemented a comprehensive solution that reduced shrinkage from 14% to under 1%. Through a custom-developed reverse POS system and automated processes, Accel increased throughput to 25-30k units daily—two-thirds more than the previous supplier. The system tracks all processing errors, from incorrect hanger returns to unauthorized ORM-D shipments. This detailed store-level tracking proved so effective that one client’s loss prevention department featured Accel’s security protocols in a training video for all suppliers.